Frequently Asked Questions
GENERAL INFORMATION
A: The Pearls Specialist Medical Centre is located at 9 Olawale Onitiri Cole Avenue, off Admiralty Road, Lekki Phase 1, Lagos. Click here to get direction
A: Our operating hours are 24/7 Monday to Sundays and public holidays.
A: You can contact us via phone at 09033419286 and 09154379132, email at info@thepearlsmedical.com, or visit our website at https://thepearlsmedical.com/.
APPOINTMENTS
A: You can book an appointment by calling our reception at 08033781997, using our online booking system on our website, click here to book now or visiting the center in person.
A: It depends on your insurance plan. Some plans require a referral from your primary care physician. Please check with your insurance provider or contact our reception for more information.
A: To reschedule or cancel an appointment, please call our reception at least 24 hours in advance at 0803 378 1997
SERVICES
A: We offer a wide range of services, including but not limited to general consultations, specialist consultations, diagnostic tests, laboratory services, and minor surgical procedures. For a full list of services, please click here or contact our reception.
A: Yes, we offer telemedicine services for certain consultations. Please contact our reception to find out more and to schedule a telemedicine appointment.
A: Yes, we have a fully equipped laboratory on-site to handle various diagnostic tests.
INSURANCE AND BILLING
A: We accept a variety of insurance plans. Please contact our billing department at 09033419286 and 09154379132 or email us at info@thepearlsmedical.com for a comprehensive list of accepted insurance providers.
A: We accept cash, credit/debit cards, and bank transfers. Payment is expected at the time of service unless prior arrangements have been made.
A: You can request a copy of your bill or medical records by contacting our medical records department at 09033419286 and 09154379132 or email us at info@thepearlsmedical.comPlease allow up to 24 Hours for processing.
COVID-19 INFORMATION
A: We follow strict COVID-19 protocols, including mandatory face masks, temperature checks, social distancing, and regular sanitization of the facility. Please visit our website for detailed information on our COVID-19 safety measures.
A: Yes, we offer COVID-19 testing and vaccination. Please contact our reception to book an appointment or for more information on availability.
If you have any other questions, please feel free to contact us at 09033419286 and 09154379132 or email us at info@thepearlsmedical.com. We are here to assist you with all your healthcare needs.